What freebies can I receive?
This time, the project has several freebies: - Early Birds 🠞 filler pin, Mochi - followers of Launch Page 🠞 filler pin, Pocky - backers who back 3 and more projects from Fur & Food banner 🠞 vinyl sticker, Matcha Cookie - backers who also back Café Cats 🠞 mini pin, Pudding Fox - backers who are also part of my sticker/pin club, Chiru’s Tales 🠞 mini pin, Sprout the Traveller - returning backers 🠞 stickersheet with all the main enamel pins designs (in case of US backers, it will be die-cut stickers due to the shipping) - pledges over 90 EUR 🠞 freebie mini pin, Matcha Cake
Most of these are exclusive and can be obtained only through the ways mentioned (the only exception is Matcha Cake).
Last updated: January 21, 2026 06:33
Where can I find the sticker/pin club?
The club is run on Ko-Fi, and follows the same pattern as any monthly membership! https://ko-fi.com/moonduckling
Except for the classic sticker/pin combo, my monthly club has an additional story behind it, where you can read new chapter every month; I am also sharing comics from the universe one week early than anywhere else! :)
There are 3 tiers currently: - Avid Reader (4 €) - Helper of Chiru (12 / 16 €) - Part of the Family ( 22 / 26 €)
Last updated: January 21, 2026 05:01
Which couriers are you shipping through?
Czech Republic – Zasilkovna EU – GLS/Packeta non-EU Europe – Czech Post/Packeta US – UPS/Fedex (in rare instances it might be Czech Post) Worldwide – Czech Post
By pledging, you are also acknowledging you will be paying any VAT or tariffs issued by your country’s customs office.
Last updated: February 01, 2026 10:01
Can I ask for a local pick-up?
Yup!
If you are from the Czech Republic, we can arrange a local pick-up. Or, if you are coming to any of the following conventions, we can arrange pick-up at the convention. In both cases, you won’t be paying for shipping!
Conventions I will be attending around May/June: • Austria Comic Con • AnimeFest • Dokomi
Last updated: January 21, 2026 06:28
Why is shipping more expensive this time?
Unfortunately, the UPU (Universal Postal Union) decided that Registered Mail can’t be used for sales/goods anymore, and can be only used for documents. While a lot of countries have a new mail service (or already had one) for goods, Czech Post is not planning anything like that any time soon. This means every sale, no matter how small (yes, even 1 enamel pin), has to be sent as a package.
This means that the price for shipping is often-times 2x-3x more expensive than before. To keep it a little lower, I will be mostly turning to private courier companies (if the alternative is cheaper)-> Packeta, GLS, UPS etc.
The upside? You should receive the packages sooner – Czech Post would take 1-4 weeks, private couriers take up to 1 week! :)
Last updated: February 01, 2026 06:03
Can I cancel or get a refund of my pledge after the project ends?
Unfortunately, this is not possible.
You can however change, cancel or add to your pledge anytime during the campaign, and later, during surveys, you can add more things to your pledge.
Last updated: January 21, 2026 06:28
Will I get the freebie pins if I get sticker tier?
I assume that people who get the sticker tier want the cheaper shipping option (which is only possible for things that look like documents)… In that case, I’ll make a compromise, and add it as a freebie sticker instead of a pin to keep the shipping price the same (this goes for the collab reward pin)
In case of pre-launch follower pin and early bird pin, you won’t be receiving pin nor sticker.
Last updated: February 17, 2026 14:13
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.